Privacy Policy

Effective date: November 12, 2026. This Privacy Policy explains how Pro Express, Inc. (“Pro Express”, “we”, “us”) collects, uses and protects information when you visit proexpressinc.com, request a quote or contact us.

Information We Collect

Information you give us. When you fill out a quote or contact form, call or email us, we collect the details you provide, such as your name, company, email address, phone number, pickup and delivery locations, shipment details and any message you send.

Information collected automatically. When you browse our website, we and our service providers may collect technical information such as your IP address, browser and device type, pages visited, referring website and the date and time of your visit. This is collected through cookies and similar technologies, including Google Analytics.

How We Use Information

To respond to your inquiries and prepare freight quotes.
To arrange, coordinate and track the shipments you book with us.
To communicate with you about your shipments and our services.
To operate, secure and improve our website.
To comply with legal obligations and protect our rights.

How We Share Information

We do not sell your personal information. We share it only as needed to provide our services:

With carriers from our network, which need pickup, delivery and contact details to move your freight.
With service providers that help us run our business, such as website hosting, email and analytics providers, under obligations to protect the information.
When required by law, or to protect the rights, property or safety of Pro Express, our clients or others.

Cookies and Analytics

Our website uses cookies and similar technologies to remember preferences and to understand how visitors use the site. We use Google Analytics to measure traffic and form submissions. You can learn how Google uses this data at policies.google.com and opt out with the Google Analytics opt-out browser add-on.

Most browsers let you block or delete cookies in their settings. Some parts of the website may not work properly without them.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy, including our business, accounting and legal requirements. We use reasonable administrative, technical and physical safeguards to protect it, but no method of transmission or storage is completely secure.

Your Choices and Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Depending on the state where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below. We may need to verify your identity before responding.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may link to websites operated by others, such as social networks or map services. We are not responsible for their privacy practices, so please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed.

Contact Us

Pro Express, Inc.
7 Croydon Ln, Oak Brook, IL 60523
Phone: (224) 938-9036
Email: ops@proexpressinc.com

Questions about your data or a shipment? Talk to the Pro Express Team.

Get a Quote